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During the recent Indirect Sales Summit / World Aviation Festival in Lisbon, I moderated a panel on ‘Consumer payment trends and the impact on B2B payments’, basically covering the difference in payment innovation between B2C (‘pay-in’) and B2B (‘pay-out’). It’s fair...

The combination of #airlines, #travel and #payments produces quite a lot of acronyms which can be quite confusing when entering this space from both a merchant and a vendor perspective. Some have been around for such a long time (early 70's!) that even seasoned...

It’s now nearly 20 years ago that I started my first implementation of a range of APM’s (Alternative Payments Methods) to support the growth of the online channel for a pioneering global airline. It was a long and steep learning curve, as all existing processes were...

After creating multiple infographics about B2B payments for Airlines, this is my first attempt to introduce the main other (and even more complicated) B2B use case in Travel: Hospitality. How are reservations made and what are the links in the chain to move money...

Airline Payments - Demystifying Foreign Exchange, a new Up in the Air - Travel Payment Consultancy infographic, in collaboration with Maarten Rooijers’. Is FX the last remaining ‘black box’ in payments? In a global, cross border market like Travel, FX plays an...

One of the main airline and travel payments related trends that I had not covered yet in an infographic is… ‘Crypto’, so here is my first attempt to ‘demystify’ this complex topic.   Over the last 10 years, Crypto as form of payment for bookings, has been a (hot)...