Up in the Air

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Expertise and Thought leadership

The Wonderful World of Travel Payments

Up in the Air, named after the 2009 movie starring George Clooney as the ultimate business traveler, advises Airlines and OTA’s on their payment strategy and other players in the Travel payment value chain on how to reach the next level by defining or fine-tuning their vertical strategy and go to market plan, challenging their product offering & partner coverage, advising on the impact of regulation changes and performing a gap & competitor analysis.

Best Practices, Regulations, Standards & Trends


Go to market strategy

Coaching & Training

Market Research

Sales Support

Partner Management

Vendor Selection

Pricing & Risk management

RFP Support

Industry / Client Event Speaker & Moderator


Recent & Upcoming Events

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Industry events play an important role in gathering knowledge, understanding the ecosystem, growing your network and meeting your peers. Meet us at these upcoming events:

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NDC - Retrofitting Payments

June 30, Online

This is the first of a series of virtual events organized by Airline Information and Up in the Air on “NDC – Retrofitting Payments.” This session demystified the payment component of NDC, from the basics to the complex use cases and from data security to fraud management. Registration is still open to watch the recording free of charge.

World Aviation Festival: Payment Track

December 1-2, London

2021 has become a crucial year for the aviation industry to ensure its survival and get back to some level of normality. The World Aviation Festival Virtual community brought together over 60,000 senior executives from the industry at a time of unprecedented disruption to help us all rethink, rebuild and recover. We are now looking forward to welcoming that community to join us in London this December to meet face to face once again and be inspired by our 250 speakers over 2 incredible days.

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NDC – Retrofitting Payments: Ask Me Anything

September 14, Online

Up in the Air is co-hosting and co-organizing this series of virtual events with Airline Information on “NDC – Retrofitting Payments” to demystify the payment and fraud components of NDC. This “Ask Me Anything” will address the many audience questions from the first session in June that could not be gotten to, as well as address new questions live from the audience. Registration is free of charge.  

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Featured Item

ATPS Interview with Paul van Alfen

An introduction to Up in the Air – Travel Payment Consultancy. Interview with Paul van Alfen by Airline Information’s Chris Staab during the 2021 B2B Airline & Travel Payments Summit update

Recommended Read

Airline Payments Handbook 2nd Edition

Thomas Helldorff

A complete guide to payments in the air transport industry

  • Understand how payments work in the airline industry
  • Set a payment strategy
  • Reduce your payment costs
  • Optimise fraud and risk
  • Select the most suitable products and services from the best suppliers
  • Structuring a payment implementation project

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Amsterdam, The Netherlands