During the recent Indirect Sales Summit / World Aviation Festival in Lisbon, I moderated a panel on ‘Consumer payment trends and the impact on B2B payments’, basically covering the difference in payment innovation between B2C (‘pay-in’) and B2B (‘pay-out’). It’s fair...
The combination of #airlines, #travel and #payments produces quite a lot of acronyms which can be quite confusing when entering this space from both a merchant and a vendor perspective. Some have been around for such a long time (early 70’s!) that even seasoned...
It’s now nearly 20 years ago that I started my first implementation of a range of APM’s (Alternative Payments Methods) to support the growth of the online channel for a pioneering global airline. It was a long and steep learning curve, as all existing processes were...
After creating multiple infographics about B2B payments for Airlines, this is my first attempt to introduce the main other (and even more complicated) B2B use case in Travel: Hospitality. How are reservations made and what are the links in the chain to move money...
